MEDIA PACKAGING INSTRUCTIONS:

  1. As a general rule, handle a hard disk as you would handle an egg. Handle failed hard disk drives with the same care as new drives.
  2. Use the original shipping materials, if you still have them. If do not have them, they are relatively easy to replicate:
  3. Wrap media (i.e. hard disk) in an anti-static bag, tinfoil or simply kitchen aluminium foil to prevent electrostatic discharge (ESD).
  4. Use a box that is at least twice the size of the media so that the media can be suspended in the middle of the box. We recommend a minimum of two inches of insulation all around for a 2 lb drive.
  5. Pack securely with foam, bubble wrap, or creased newspaper so the media will not move from the middle of the box. Avoid using peanuts as contents will settle to the bottom of the box.
  6. PLEASE DO NOT SEND YOUR HARD DRIVE IN A JIFFY BAG!

  7. If sending a PC, laptop or notebook, use great care to ensure proper cushioning and protection. We recommend at least 6 inches for insulation. The heavier the unit, the more insulation and cushioning is required.
  8. Make sure it is clearly labelled as FRAGILE and don’t forget to include the completed and signed media
  9. Fill in the media shipping form and press the “PRINT” button. If you choose to print the form, ensure that you include it in the packaging you send us using the address label at the end of the form.

You can also “SUBMIT” the form and we will receive the details electronically. An address label will appear for use in the next page.

Copyright & Privacy Note:

© Hard Drive Data Recovery 2001-2012. All rights reserved. Copying content or images strictly prohibited.

We, in Data Recovery Lab, take your privacy very seriously. We will NOT pass your details on to any third parties. Furthermore when you entrust your hard drive or computer to us, you can be certain that your business or private data will remain confidential and will not be disclosed to anyone at all times. Your personal information is only used to update you on the progress of your job or process your order. We may also use this information for auditing, research and analysis to operate and improve our technologies and services. We take all possible measures to ensure your data is safeguarded while in our care. We further ensure physical protection of your data by preventing access to anyone except the technicians assigned to your job. To ensure non-disclosure, all recovered data stored on our servers are encrypted. When you receive the recovered data, Data Recovery Lab destroys any copies of the data that were made during the recovery process. This is done after you have verified the receipt of your data.

Our Drop-off Location + Address + Directions

Hard Drive Recovery Lab
Dephna House
24-26 Arcadia Avenue
Finchley Central
London N3 2JU

Phone: 0207 516 1077
OPEN: Mon-Fri 9am-6:30pm, Sat, Sun & Bank Holidays Closed.

DIRECTIONS AND HOW TO COME TO US: Nearest Tube (Underground): Finchley Central (We are just 4 minutes from Finchley Central Tube Station.) Arcadia Avenue is off Regents Parks Road. When you are in Finchley Central Station, just use the exit to Station Road. When you are in Station Road, walk up to Regents Park Road by turnig right. Take a left turn in Regents Park Road. Go past Lichfield Grove. After a few yards, you should see Arcadia Ave. We are at the end of Arcadia Ave. Go to the reception or ring the Hard Drive Recovery Lab door bell.

Bus Routes: 82, 326, 460, 326.
Data Recovery London